What's Inside?

  • Understand why it's important to treat your reservation inquiries as leads
  • Learn how to shift your reservation team's culture to a sales culture
  • Tips for a smooth transition to a highly profitable sales culture
  • Get a sample inbound call script
  • Review a sample call scorecard you can use with your reservations team
  • Arm yourself with our list of interview questions to ensure you are hiring the right sales-maker agents